About the Blog

I shall post videos, graphs, news stories, and other material. We shall use some of this material in class, and you may review the rest at your convenience. I encourage you to use the blog in these ways:

--To post questions or comments about the readings before we discuss them in class;
--To follow up on class discussions with additional comments or questions.
--To post relevant news items or videos.

There are only two major limitations: no coarse language, and no derogatory comments about people at the Claremont Colleges. This blog is on the open Internet, so post nothing that you would not want a potential employer to see.

Wednesday, October 20, 2021

Bureaucracy

 Most of it is not in Washington:

Duplication and Overlap:  The Case of Disability Employment:

Political appointees v. Careerists

Iron Triangles, Issue Networks ... and "The Deep State"

Layering (Schuck, 317).  Why? Control  -- the case of MMWR

James Q. Wilson, Bureaucracy (New York: Basic Books, 1989), ch. 9, cited in Schuck, 323-324

Outputs: what employees do on a day-to-day basis.

Outcomes: how the world changes because of the outputs

Outputs
are visible to managers

are hard for managers to see
Outcomes are
easy to measure
production organization
(tax system) simple repetitive stable tasks; specialized skills.  Easy to stress measurable outputs & outcomes over hard-to-measure (satisfaction)
craft organization
(Forest Service, wartime military) application of general sets of skills to unique tasks, but with stable, similar outcomes. Relies heavily on ethos and sense of duty of workers.
are hard to measure
procedural organizations
(OSHA, peacetime military) specialized skills; stable tasks, but unique outcomes. SOPs are especially important
coping organization
(colleges, police departments) application of generic skills to unique tasks, but outcomes cannot be evaluated in absence of alternatives.  "








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