The Los Angeles Times reports on Mayor Eric Garcetti's push for performance measures:
Garcetti's goal is to develop a finely tuned data system that will track key measures of performance for every city agency — how many miles of streets get repaired, how long it takes to pick up bulky items of trash. Starting around Oct. 8, the 100th day of his administration, aides say, results will be posted on the Web. What measures Garcetti will roll out remains to be seen, but the concept would be to allow residents to check such things as whether 911 response times in their neighborhoods are improving or how long it takes to clean up graffiti.
The objective, Garcetti says, is a higher quality of life for the city's 3.8 million residents. Managers who embrace the new ethos of efficiency and accountability will stay, he says. The others will go.
"It's much more than just interviewing winners and losers," Garcetti said. "This is about changing the relationship between mayors and his cabinet, and finding people who share my sense of urgency, working with them to develop a better sense of accountability and metrics, and rewarding their innovation."
But watch out for reactivity:
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